Summary

This qualification is for anyone wishing to be employed as a CCTV operator.

The Security Industry Authority (SIA) recognises that it is essential for all CCTV (Public Space Surveillance) operators to have undergone a structured programme of training

For public space surveillance, a person has to be in possession of a licence issued to them by the Security Industry Authority (SIA).

Successful completion of the qualification will enable candidates to apply for a licence to practice which will enable them to work within the CCTV (Public Space Surveillance) industry

Successful completion of this course enables a door supervisor to meet one of the requirements to apply for their license.

HOW LONG WILL IT TAKE ME TO ACHIEVE THIS QUALIFICATION?

This qualification must be undertaken over a minimum of 3 days

HOW IS THE QUALIFICATION ASSESSED?

It is divided into 3 units and is assessed through 2 multiple-choice examinations and a practical test. These units are as follows:

UNIT 1: WORKING IN THE PRIVATE SECURITY INDUSTRY

Assessed by a 1 hour 40 question multiple-choice examination. Candidates must achieve a score of at least 28 out of 40 to pass this unit.

UNIT 2: WORKING AS A CCTV OPERATOR WITHIN THE PRIVATE SECURITY INDUSTRY

Assessed by a 1 hour 40 question multiple-choice examination. Candidates must achieve a score of at least 28 out of 40 to pass this unit.

UNIT 3: PRACTICAL USE OF A CCTV SYSTEM

Assessed by the tutor and externally moderated.

WHAT ARE THE LEARNING OUTCOMES OF THIS COURSE?

YOU WILL

  • Know the main characteristics of the Private Security Industry
  • Understand legislation as it applies to the individual in carrying out a licensable activity
  • Understand the importance of safe working practices to comply with legal requirements.
  • Understand fire procedures in the workplace
  • Understand emergencies and the importance of emergency procedures
  • Understand the importance of communication skills and customer care
  • Understand the roles and responsibilities of the CCTV operator and other CCTV staff.
  • Understand CCTV codes of practice, operational procedures and guidelines
  • Understand relevant legislation and how it impacts on CCTV operations
  • Understand the importance of communication within CCTV operations
  • Understand emergency procedures in the CCTV control room
  • Understand the characteristics of a CCTV system
  • Understand health and safety relevant to the CCTV operator
  • Understand how to use CCTV equipment
  • Be able to operate the CCTV system
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