Level 2 Award For Working As A Door Supervisor Within The Private Security Industry

It is divided into 4 units and is assessed through 3 multiple-choice examinations, 1 written examination and a practical test. These units are as follows:

UNIT 1: WORKING IN THE PRIVATE SECURITY INDUSTRY

Assessed by a 1 hour 40 question multiple-choice examination. Candidates must achieve a score of at least 28 out of 40 to pass this unit.

UNIT 2: WORKING AS A DOOR SUPERVISOR WITHIN THE PRIVATE SECURITY INDUSTRY

Assessed by a 1 hour 15 minute 45 question multiple-choice examination. Candidates must achieve a score of at least 32 out of 45 to pass this unit.

UNIT 3: CONFLICT MANAGEMENT WITHIN THE PRIVATE SECURITY INDUSTRY

Assessed by a 30 minute 20 question multiple-choice examination. Candidates must achieve a score of at least 14 out of 20 to pass this unit.

UNIT 4: PHYSICAL INTERVENTION SKILLS WITHIN THE PRIVATE SECURITY INDUSTRY

Assessed in two parts. Part one is a practical test and part two is a written test.

YOU WILL

• Know the main characteristics of the Private Security Industry
• Understand legislation as it applies to the individual in carrying out a licensable activity
• Understand the importance of safe working practices to comply with legal requirements.
• Understand fire procedures in the workplace
• Understand emergencies and the importance of emergency procedures
• Understand the importance of communication skills and customer care
• Understand the role and objectives of a door supervisor.
• Understand civil and criminal law relevant to a door supervisor.
• Understand searching relevant to a door supervisor.
• Understand powers of arrest relevant to a door supervisor.
• Understand drug-misuse issues and procedures relevant to the role of a door supervisor.
• Understand incident recording and crime scene preservation relevant to the role of a door supervisor.
• Understand the licensing law and social responsibility relevant to the role of a door supervisor.
• Understand emergency procedures which should be followed by a door supervisor.
• Understand how a door supervisor can help to keep vulnerable people safe.
• Understand queue management and venue capacity responsibilities relevant to a door supervisor.
• Understand the principles of conflict management appropriate to their role
• Understand how to recognise, assess and reduce risk in conflict situations
• Understand how to communicate in emotive situations to de-escalate a conflict
• Understand how to develop and use problem-solving strategies for resolving conflict
• Understand good practice to follow after conflict situations
• Understand physical interventions and the implications of their use
• Understand how to reduce the risk of harm when physical intervention skills are used
• Be able to use non-aggressive physical skills to protect yourself and others
• Be able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
• Understand good practice to follow after physical interventions